Contact

Start with the right MultiPay conversation.

Share the business profile, payment purpose, expected currencies, corridors, and whether you are contacting MultiPay as a prospective client, existing client, or professional partner.

Corporate services inquiry

For businesses that want to discuss wallets, rails, FX, collections, payouts, or supported payment corridors.

Strategic partnership inquiry

For professional networks that may introduce suitable corporate clients through a discreet documented relationship.

Existing client access

Approved clients should continue to the secure online banking portal for operational account access.

Client Portal

Contact channels

Multiple ways to reach the right person.

MultiPay maintains distinct contact channels for new business inquiries, client support, and direct messaging. Choose the channel that fits your situation.

For new business inquiries, onboarding questions, and general correspondence.

Send email

For existing clients with operational questions, account access issues, or payment support needs.

Send email

WhatsApp business contact is being configured. Please use email in the meantime.

Coming soon

Existing client portal access

Approved clients access accounts, payment activity, and operational tools through the secure online banking portal at webbank.multipayments.ca.

Corporate details

Public corporate information for counsel to complete.

These details are displayed consistently in the footer and contact area so final registered-entity, address, and licence disclosures can be reviewed before publication.

MULTIPAY TRANSFER LTD is a registered Money Services Business (MSB) under FINTRAC, Canada's financial intelligence unit. Registration number: C100000257.

MultiPay Global Payment Solutions

Legal entity: MULTIPAY TRANSFER LTD
Registered office / mailing address: 300-3665 Kingsway, Vancouver BC V5R 5W2 Canada
Registration / licence: FINTRAC MSB registration C100000257
General email: [email protected]
Support email: [email protected]

Corporate and registration details shown on this website are drawn from the supplied MultiPayments terms source where stated. Final publication wording, complaint escalation wording, third-party provider disclosures, and all regulatory descriptions should still be reviewed by Canadian counsel before external reliance.

What to include

A concise inquiry helps MultiPay assess next steps.

The most useful first message describes who the company is, what funds need to move, why they need to move, where they are moving, and what service outcome is requested.

Corridors and counterparties

List the countries, currencies, supplier/client types, and expected direction of funds where possible.

Expected activity

Include expected monthly volume, payment frequency, currencies, and whether collections, payouts, or FX may be required.

Preferred contact details

Provide a business email, company name, country of incorporation, and the best contact person for follow-up.